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Start a David Jones Gift Registry FAQs

Q Can I register my occasion online?

Yes. Your Guests can purchase any of the gifts on your Gift List online or make contributions to your David Jones Celebration Card, providing that you have nominated to receive delivery by David Jones. If you would prefer your guests to be able to bring their gifts with them, your family and friends interstate and overseas are still able to purchase gifts or make contributions to your David Jones Celebration Card by contacting a Gift Registry consultant on 1300 300 111 or +61 2 9266 6186 if outside Australia. If you would like to make an online enquiry to our Gift Registry team, please click here.

Q Where can I register my occasion?

Our Gift Registries are available in all of our CBD stores. Please click here for Gift Registry locations and contact details. A dedicated Gift Registry Consultant will help you create your list from our extensive range of premium brands, many of which are available at no other department store.

Q Can my family and friends interstate and overseas purchase from my Gift List online?

Yes. Your Guests can purchase any of the gifts on your Gift List online or make contributions to your David Jones Celebration Card, providing that you have nominated to receive delivery by David Jones. If you would prefer your guests to be able to bring their gifts with them, your family and friends interstate and overseas are still able to purchase gifts or make contributions to your David Jones Celebration Card by contacting a Gift Registry consultant on 1300 300 111 or +61 2 9266 6186 if outside Australia. If you would like to make an online enquiry to our Gift Registry team, please click here.

Q How can I add items to my Gift List?

Please visit a Gift Registry location to scan additional items to your Gift List with our product scanners. If you cannot visit a Gift Registry location, you may complete a Gift Additions Form for up to 10 gifts and submit it to a Gift Registry via email. You can visit any David Jones store to complete the required fields on the Gift Additions Form. One of our consultants will contact you once the items have been added to your list. Allow 72 hours for gifts to be added to your Gift List.

Q How can I remove items from my Gift List?

You can call your Gift Registry location to remove items from your Gift List. Ensure you provide them the exact Gift ID so they can identify the correct gift(s) to be removed. Gift IDs are located on the Gift List. Alternatively, you may download and complete a Gift Deletions Form and submit it to the Gift Registry via email. A Gift Registry Consultant will contact you to confirm once the items have been removed from your Gift List. Please allow 72 hours for your gifts to be removed.

Q How do I change my delivery address and/or occasion date?

Contact your Gift Registry and advise a consultant of your new delivery address and/or occasion date. Please note: The Gift Registry needs to be advised of the new delivery date at least 7 days in advance of the date.

Q Why are my gifts not available to purchase online?

Your Guests can purchase from your Gift List online only if you've requested that David Jones delivers your gifts. If you would like to change your Gift List to be delivered to you, please contact a Gift Registry Consultant on 1300 300 111.

Q Can my gifts and David Jones Celebration Card be delivered overseas?

David Jones delivers Gift Registry gifts, including the Celebration Card, within Australia only.

Q Can I use my David Jones Celebration Card to purchase gifts on the completion offer?

Yes, you are able to use your David Jones Celebration Card to purchase remaining gifts that are eligible for the completion offer in store.

Q How are gifts wrapped and delivered?

For a small service fee guests may have their gifts wrapped and delivered. Gifts are delivered on a date nominated by the Registrant(s). Alternatively, guests can choose to take the gift with them when they purchase instore.

Q How do I book an appointment for a service?

To make an appointment simply select the 'book now' button under the service you're looking for and follow the prompts.

Q How do I know you've received my appointment information?

You'll receive a confirmation email which contains all the relevant information about your appointment.

Q What instore services can I book an appointment for?

You can book an appointment for the following services; Gift Registry, Personal Shopping Service and Bridal at David Jones.

Q How do I change/cancel an appointment I've made?

To change or cancel your appointment click the link in your confirmation email and follow the prompts to make the changes you require.

Q How far in advance can I book an appointment?

Appointments for the Gift Registry Service and the Personal Shopping Service can be made up to 8 weeks in advance. Appointments for Bridal at David Jones can be made up to 6 months in advance.

Q How do I know what appointment times are available?

Once you've selected a service, you'll see a calendar with all available appointment times clearly displayed.

Shop a David Jones Gift Registry FAQs

Q Can I purchase gifts online?

Yes, you can purchase from any Gift List online.Your gift will be wrapped and delivered to the registrants at a time of their choice.You can also make a contribution to a David Jones Celebration Card online.

Q What forms of payment do you accept for purchases from a Gift List online?

We accept David Jones American Express Card, David Jones American Express Platinum Card, David Jones Storecard, David Jones Celebration Card, American Express, Visa, MasterCard, Diners,JCB Credit Cards and PayPal.

Q Are prices in Australian Dollars?

Yes, all gift prices on the Gift List are in Australian Dollars.

Q Why has the price changed since I last viewed the Gift List?

The prices shown on Gift Lists are the prices that are current on the day that the Gift List was created. In the time between when the list was created and when you are viewing the list, there may be instances where the price has changed. The Gift List shows the current retail price.

Q What does the Minimum Quantity value on the Gift List indicate?

The Minimum Quantity value is the minimum number of items that the registrants have chosen to receive.

Q Why are some products marked as 'Not Available Online'?

Some products are delivered direct from our partner suppliers and are not available to be purchased directly online via our Gift Registry service. If you wish to purchase an item that is marked as 'Not Available Online' please contact a Gift Registry Consultant on 1300 300 111 or +61 2 9266 6186 who can assist you with your purchase. If you would like to make an online enquiry to our Gift Registry team, please click here.

Q What does the Top Pick column on the Gift List indicate?

If the Top Pick field has been ticked for a gift, this means the registrant has prioritised this gift above others on their Gift List.

Q Will my purchase be gift wrapped before it is delivered to the Registrants?

Your purchase will be wrapped in our signature gift wrap and delivered for a nominal service fee. Due to their size, gifts such as large appliances and furniture are not gift wrapped. A registrant may choose our 'No Wrap' option, which means that they have chosen not to have items from their Gift List gift wrapped. You can select to send a personalised Greeting Card message with your online purchase.

David Jones Celebration Gift Card FAQs

Q Is the David Jones Celebration Card optional?

Yes, the David Jones Celebration Card is optional and can be added to your Gift List at any time.

Q How can I contribute to a David Jones Celebration Card?

There are three ways you can contribute to a David Jones Celebration Card:

  • Online at davidjones.com.au
  • Visit any David Jones store
  • Call a Gift Registry Consultant on 1300 300 111 to contribute over the phone

Q Can I contribute to a David Jones Celebration Card even if it's not on the Gift List?

Guests can only contribute to a David Jones Celebration Card if it has been added as an item to the Registrants Gift List

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