Step 1.Browse products and check availability in your favourite store.
Find your product, select your store and check availability.
You can add up to five store(s) at a time to view product availability so that every time you look at a product; you simply need to click the ‘Show Availability’ button to see if that item is available for Click &Collect.
Step 2. Add to bag and head to checkout.
Add the products to your shopping bag and make sure you select ‘Click & Collect’ from the Shopping Bag page before proceeding to checkout.
Step 3. Choose your store and complete your order.
From the checkout page, select the store where you’d like to pickup and complete your order. Make sure that all the items you have added to your shopping bag are available at the same store.
Step 4.We’ll confirm your order.
Once you've placed your order, you'll receive a confirmation email that includes details of your order and where to collect it instore. You will also receive an email when your order is ready to collect.
Step 5. Pick Up Your Order.
Now all you have to do is collect your order! All Click & Collect orders can be collected from the Customer Service Centre located in your nominated Store.
When collecting your order instore please make sure that you bring the following:
- The Credit Card used to purchase
- Valid photo ID# and
- Your order number
If you have nominated someone other than yourself to pick up the order we may require contact with you prior to releasing your order.
Click & Collect orders will be kept for 30 days from the day you’ve placed your order. After 30 days your order will be cancelled and we will contact you to arrange a refund.
# Valid photo ID includes Drivers Licence, Passport, Blind Citizens Card, Proof of Age card or Police, Government or Armed Services identification card.