David Jones Storecard Enquiries

By Phone

If you have a question or a servicing need such as a change of address or account enquiry for the David Jones Storecard, simply call us from 6am - 12am midnight 7 days a week. No matter where you are, we're here to help.

  • Telephone Local (in Australia) 1300 36 89 89
  • Calling from Overseas +61 2 8271 8182
  • Hours of Operation 6am - 12am midnight, 7 days a week

By Mail

For remittances:

GPO Box 3798
SYDNEY NSW 2001

For general correspondence and returned mail:

GPO Box 3684
SYDNEY NSW 2001



Terms & Conditions

If you are shopping with your David Jones American Express Card or David Jones Storecard , the following terms and conditions apply:

Credit provided by American Express Australia Limited (ABN 92 108 952 085). Australian Credit License No. 291313. ® Registered Trademark of American Express Company.  Subject to American Express lending criteria. Interest rates, fees and charges apply. You must be over 18 years to apply. Terms and conditions apply. For full terms and conditions please see the David Jones American Express Cardmember Agreement. Cards are offered, issued and administered by American Express Australia Limited.

1. Receive complimentary standard delivery to any address within the same country as the store in which your goods were purchased or within Australia when you purchase online at davidjones.com.au using a David Jones American Express Card or the David Jones Storecard. Excludes gift cards, hampers and fresh food, Wine Club, Gift Registry and large items.

2. Complimentary gift wrapping is available for purchases made instore or online at davidjones.com.au using a David Jones American Express Card or the David Jones Storecard.

3. When purchased using a David Jones American Express Card or the David Jones Storecard.

∞ Subject to American Express lending criteria. For full terms and conditions, please see the David Jones American Express Card Member Agreement. Terms and Conditions apply to points. The redemption of points is subject to availability and our account being kept in good standing and not overdue.