*The free delivery online offer is subject to change at any time without prior notice. This offer is available online only and valid for standard delivery within Australia
Delivery and Handling Fees
Enjoy complimentary standard delivery within Australia on your purchases when you use your David Jones American Express and David Jones Storecard (excludes purchases of Gift Cards, wine club, hampers and large items).
Delivery and handling fee for Gift Cards is $4.95
Standard delivery and handling is $9.95
Delivery Timelines
We know you want your purchases as quickly as possible. We will despatch merchandise and Gift Cards within one business day from your order date.
When you reach the checkout, you will be given a calculated delivery date based on the delivery postcode. Below is a guide for delivery timelines.
For delivery to: NSW, VIC, ACT, QLD
2-4 business days
For delivery to: SA, WA, NT, TAS
5-7 business days
Nominated Dates for Delivery
For your convenience, we offer the ability to delay the delivery date on your order (weekends and public holidays excluded). Simply select the alternative date during checkout. Please note: You may nominate a date for delivery, however this date is nominated only and cannot be guaranteed. We aim to deliver within 2 working days either side of the nominated date.
Delivery Guidelines
For queries regarding the delivery date for a specific address please contact the Customer Relations Online team on 1800 354 663.
The recipient, or anyone authorised to accept the goods on their behalf, must be present when the order is delivered. If there is no one at the address or no one willing and able to receive the order, a calling card will be left for you to collect the order from the Post Office.
Hampers containing alcohol must be purchased in accordance with the Liquor Act: It is an offence to sell or supply to or obtain liquor on behalf of a person under the age of 18 years. Proof of age must be supplied on request. A person under 18 years must not take delivery of any hampers containing alcohol.
Hampers containing alcohol must be intended as a gift for another person.
Risk and title in the goods passes to the recipient upon delivery of the goods to your nominated Delivery Address.